Position Summary

The Medical Director of Emergency Services at VESH-Wichita will establish, maintain and promote a standard of excellence in our hospital while presenting a professional image and rapport with our clients, teams, referring veterinarians, and the Wichita community. The Director is responsible for providing medical supervision and supportive leadership supervision for the Hospital while working closely with Hospital Management and Leadership Teams.

Knowledge and Skills

• Advanced knowledge in emergency and critical care with a commitment to practicing the highest standard of medicine and upholding the veterinary code of ethics
• The ability to coach, correct, develop, and motivate employees
• Demonstrates excellent time and task management
• Demonstrates professional and courteous presentation with staff and clients
• Superior interpersonal and communication skills, both verbal and written
• Strong computer skills
• Strong ability to multi-task, delegate and oversee daily workflow
• Positive, enthusiastic team approach
• Familiarity and belief in VESHW policies, Vision, Core Values and Mission

Duties and Responsibilities

Standards of Care

• Oversees ER medical standards including modifying or establishing medical protocols
• Working closely with the Leadership Team and Specialty Services Medical Director to implement the protocols
• Act as a liaison for technical staff if they have concerns regarding quality of care, co-workers, or other matters that may compromise compassionate veterinary care
• Works with Hospital Management and Leadership Teams to oversee doctor and support staff activities to ensure quality patient care, positive staff relations/teamwork, and efficient service
• Oversees administration and ER department case review of client medical complaints and resolves the problems when possible
• Oversee and direct monthly DVM meetings in collaboration with Specialty Services Medical Director to discuss updated protocols and policies, case reviews, announcements, and collaborations
• Assist in researching new hospital equipment for ER department and ensure compliance of standard operating procedures after implementation

Medical Staff Oversight

• Oversee ER hospital patient flow and client care objectives
• Prioritize tasks of ER veterinary team to maximize client satisfaction and patient health
• Maintains ER DVM schedule to ensure productive and well covered shifts
• Assist in orientation and training of newly hired ER doctors, as well as externs and interns, in coordination with the Training Supervisor on the following but not limited to
  • Procedures
  • Laboratory services
  • Teamwork
  • Equipment/diagnostics
  • Record keeping and software programs
  • Communication systems
  • Patient discharge
  • Hospital policy, protocols, and standards of care
  • Client communication and the software systems involved
  • Overall responsibilities while on duty
  • Overall expectations of an ER veterinarian
• Monitor progress of ER veterinary team and communicate with leaders
• Assist ER veterinary team in developing organizational skills and in selecting priorities for the delivery of superior patient care
• Complete intern and extern evaluations as required within their specific program
• Supports Leadership Team in the development and delivery of training programs
• Ensure patient care is delivered as directed and treatment is administered in accordance with clinician’s instructions
• Ensure medical records, procedures, OSHA requirements and activities are compliant with VESHW policy as well as local, state, and federal law

Leadership

• Maintain and encourage excellence in patient care and effective working relationship with all VESHW veterinarians, support staff, and management teams
• Works together with Specialty Services Medical Director as a team in order to appropriately divide duties between departments as well as which to perform together
• Rotates with other Hospital Administrators in the on-call schedule
• Participation in staff and leadership meetings
• Promote an enthusiastic and compassionate team-oriented working environment
• Participate in ER doctor disciplinary actions as necessary
• Obtain CE routinely to improve own interpersonal, supervisory/managerial, and communication skills
• Participation in community events and continuing education events put on by VESHW

To submit your CV or questions please reach out to kristin.rivera@nvacompassionfirst.com. 

NVA Overview: NVA is a growing community of general practice clinics, emergency hospitals, equine practices, specialty hospitals, and pet resorts across five countries. Our doctors and pet care teams share best practices, medical knowledge, innovation, and insights. This collaborative approach allows each individual practice and pet resort to do what they do best: service their local community with compassionate, best-in-class care and medicine, to enhance the lives of the animals they love while backed by the support, stability, and leadership of NVA.

Education and Experience Requirements

• A Doctor of Veterinary Medicine (DVM) degree, from an accredited university
• Licensure in good standing within the state of Kansas
• Maintains continuing education requirements set forth by the state of Kansas
• Minimum five years’ experience in emergency medicine

About Veterinary Emergency & Specialty Hospital of Wichita

Compassion-First and NVA recognize that we share deep-rooted values and priorities. For years, our dedication to Specialty and Emergency medicine has been a common background. Our groups have long shared the belief that the best patient care comes from championing hospitals in their local communities and supporting the practices and culture that have made them successful. We believe in empowering veterinarians and their teams with deeper resources so they can do more of what’s already working. Combining our strengths gives us the opportunity to make a lasting and positive impact on the profession, our people, and the care of animals. As one of the only dedicated Specialty and Emergency groups in the industry, NVA Compassion-First is the trusted partner of hospital teams who are looking for more—more resources to advance their medicine, a greater sense of belonging, and increased opportunities to care for their patients, clients and people.

Connections working at Veterinary Emergency & Specialty Hospital of Wichita