We are looking for a motivated, excited, and skilled individual to join our growing practice! Cat Care is located in beautiful Rochester Hills. We have a very skilled staff and 3 full time doctors.
-Promotes a client-centered environment and facilitates programs and processes that meet client needs.
-Maintains the practice philosophy for attracting new clients and retaining existing clients. -Facilitates resolution of client problems that doctors or other staff members cannot finalize.
-Resolves financial problems with clients, collecting delinquent accounts and "NSF'” checks; determines when special financial agreements are appropriate.
-Plans and organizes all personnel activities.
-Develops and updates the employee handbook, written job descriptions, employee personnel files.
-Schedules and coordinates regular performance reviews.
-Hires and manages support staff and/or staff supervisors; schedules staff and doctors.
-In consultation with owner, sets and periodically reviews salaries and benefits.
-Provides phase training and helps staff plan for continuing education.
-Resolves staff issues.
-Is accessible by staff while maintaining a professional relationship with them.
FINANCE AND ACCOUNTING
-Works with the accountant in preparing budgets and financial statements, and providing information for tax planning and tax returns.
-Reviews financial statements and key performance indicators and discusses them with the owners and doctors.
- Sets goals for hospital performance based on previous performance and mission/vision; designs strategies for meeting these goals.
-Supervises usage of practice software to ensure that client records are entered consistently and correctly.
-Monitors, completes, and reports on accounts payable and receivable.
-Develops a schedule for hospital maintenance; contracts for and supervises all maintenance activities to ensure that practice medical standards are met.
-Initiates new programs and markets services through public relations campaigns.
-Promotes internal marketing programs to increase client/patient visitation rate.
-Maintains effective advertising in appropriate venues.
-Communicates objectives, motivates staff, builds and maintains morale; maintains core values and standards.
-Takes an active role in practice staff meetings.
-Promotes cooperative working environment among staff members; understands the value of teamwork; shows enthusiasm and willingness to perform as necessary to help the practice function as a unit.
-Understands and carries out oral and written directions.
-Maintains positive, cooperative relationships with other employees.
-Promotes continuous quality improvement.
At least 1 year of practice management in veterinary medicine.
About Cat Care PC
Cat Care of Rochester Hills is a medical facility dedicated to feline medicine, surgery and wellness care. We offer the latest in technology and state-of-the-art equipment for your feline medical care needs. Our qualified staff of veterinary professionals provide quality services for every stage of your cat's life.