Looking for a passionate, enthusiastic team member to be a part of an honest team of people who care. This employment opportunity allows you to shine as the ambassador of first and last impressions of our Practice. A good work ethic is required and plenty of compassion is welcomed. We make sure to keep the environment drug-free, to ensure the safety of the animals and the employees alike. This is for a full-time position. If interested please respond ASAP to the e-mail address listed to ensure your spot working with us.
• Feel and express a genuine liking for animals and for working in an animal care environment. • Can conduct oneself in a confident and professional manner even when stressed and/or focused on individual tasks. • Can answer client’s inquiries about hospital policies, basic animal care questions, cost of routine procedures and products; has a good knowledge of services and products provided. • Can maintain the appearance of the front office through cleaning and organization. • Can maintain positive, cooperative relationships with other employees. • Can display tact and diplomacy with staff members and clients even when busy or hectic or when clients are demanding or confrontational. • Can work almost constantly in the presence of other staff members and clients. • Can answers telephones and handles calls quickly, efficiently and in a professional and friendly manner, using a multi-line telephone and paging system; takes and relays detailed messages in a timely manner. • Can deal intelligibly, pleasantly and efficiently with clients, often doing several things at one time. • Receives and relays telephone, fax, and email messages accurately and promptly. • Can accurately maintain an alphabetical filing system. • Can greet clients, enters or updates client and pet (animal) information into practice computer system, escorts to exam rooms for medical procedures. • Can prepare health certificates, immunization certificates, laboratory requests, and euthanasia certificates. • Can accurately transfer service requests from verbal to written from clients, including accurate description in medical record and on treatment boards. • Can outline costs and fees in a positive light while supporting hospital payment policies. • Can prepare client invoices and obtains payments for services performed. • Can educate clients on over-the-counter products such as shampoos and nutraceuticals; has full knowledge of heartworm and external parasite preventives to promote client education and sales. • Understands and carries out oral and written directions. • Can turn phone-shoppers into clients through relationship building and bonding. • Can easily remember clients and patients names and uses them. • Has good computer skills and shows accuracy in inputting details. • Can accurately handle payment transactions. • Can handle client correspondence including procedure reminders, thank you cards, welcome cards, sympathy arrangements and cards, and A/R statements. • Can handle county correspondence regarding license tags. • Can keep the front desk running efficiently and smoothly even when there is a client wait time. • Understands the importance of cleanliness and keeps designated area neat and tidy always focusing on client perception. • Has a basic understanding about grief counseling. • Performs other duties as assigned including assisting in other areas.
We are looking for a highly motivated, full-time veterinarian to join our three practice group in Pasco County, Florida. All of our practices are near the Gulf beaches and Tampa/Clearwater. Our clinics are well known in the area for our high level of care and compassion. In fact, Country Oaks Animal Hospital was awarded the Tampa Tribune’s “Best of Suncoast 2014-Gold winner” and Animal Care Cen...ter received the 2014 “Bronze.” Our hospitals are progressive. Vaccination protocols are based on recommendations from UF CVM. We offer many services to our clients and patients including pain management, ultrasound, endoscopy, orthopedic surgeries, laser therapy, canine rehabilitation, and dentistry among others.Our veterinarians believe strongly in staying current and offering the best medicine. We have a great environment for mentoring and supporting your special interests in medicine and surgery. We encourage sharing clinical knowledge with staff members so they can be better caregivers.We offer an excellent compensation package and benefits including generous CE, medical, 401K with employer match, paid vacation, access to VIN, and more.Please email Joanna Flower, Practice Manager CV/resume to firstname.lastname@example.org